We do everything we can, within reason, to make sure you're satisfied. Due to the digital nature of the course, refunds aren't issued once it's been purchased, and the same is true for coaching services already rendered. The one exception is the twelve-month private coaching engagement, which carries a results guarantee. If your own stakeholders don't confirm real change over that year, the guarantee stands. If anything about your experience isn't sitting right, email Robert directly at support@astudentofleadership.com.