Your Stakeholders' Confirmation.

Most leadership development focuses on what you learn.
This process focuses on what they experience.

You're Growing. But Is Anyone Noticing?

You’ve been working on yourself. Reading. Reflecting. Gaining insights. Maybe you’ve even done coaching before. But here’s what keeps happening: Your team still experiences the same communication gaps when things get heated. Your peers still see the same reactions under pressure. Your direct reports still feel the same disconnect. And you’re left wondering: “If I’m growing, why doesn’t it feel like anything’s changed?”

Here's the Hard Truth

In our industry, you get immediate feedback on everything. If the line goes down, you know it. If quality slips, you see it. If your team doesn’t trust you, service falls apart. But leadership development? It often happens in private, invisible to the people who need to see it most. And in leadership, if your team doesn’t experience the change? The change hasn’t happened. Not where it counts. Not in production meetings. Not during service rushes. Not in the daily moments that define your leadership.

What Makes Stakeholder Centered Coaching Different

Marshall Goldsmith's Stakeholder Centered Coaching®
is built on one fundamental truth:

Your stakeholders determine whether your growth is real. Not your intentions. Not your insights. Your team, your peers, and the people you lead every day. They're the ones who experience your leadership. They're the ones who decide if it's working. So why wouldn't they be at the center of your development?

The Three Core Principles

Make Your Growth Visible

Your stakeholders see your commitment from day one. No more wondering if you're changing.

Turn Your Stakeholders into Coaches

They don't just observe your development, they support it, reinforce it, and participate in it.

Prove Progress with Data

Monthly measurement turns improvement into objective reality. No guessing. No hoping. Just confirmation.

This methodology has a 95% success rate in improving leadership effectiveness.
Not because it’s magic, because it makes your growth undeniable.

THE 7-STEP PROCESS

Step 1: Discovery - Where You Are Now

An anonymous 360° assessment reveals how your leadership is currently experienced.
Not what you think. What they experience.

Together, we identify the 1-2 specific behaviors that will have the greatest impact on your effectiveness.

Step 2: Your Choice - What You'll Work On

You decide which behaviors to focus on.
Not what sounds good on paper.
What will transform how you're experienced in your daily leadership.

Step 3: Going Public - The Courage That Changes Everything

This is where most leaders hesitate, and where real transformation begins.

You share your development goals with your key stakeholders.
Your team. Your peers. Your boss.

This takes courage.
It also builds immediate credibility and trust.

Because leaders who have the humility to say "I'm working on getting better at this" earn respect, not judgment.

Step 4: Feedforward - Building Your Support System

You regularly ask your stakeholders:
"What can I do to be better at [specific behavior]?"

Then you:

  • Listen without defending
  • Thank them for their input
  • Act on what you've learned

Your stakeholders become invested in your success.
They're no longer observers, they're participants.

Step 5: Monthly Check-Ins - Consistency That Compounds

Brief conversations with your stakeholders (2-5 minutes each).
"How am I doing on [behavior]?"
"What should I keep doing?"
"Where can I improve?"

These small, consistent actions compound into major leadership transformation.

Step 6: Mini-Survey™ Measurements - Objective Proof

At regular intervals, your stakeholders rate your progress on a -3 to +3 scale.

This isn't your opinion.
This isn't my opinion.
This is the people who work with you every day confirming what's changing.

Step 7: Sustained Behavior Change - Results That Last

Over 12 months, these practices become habits.
The habits become your new leadership patterns.
And your stakeholders don't just see the difference, they confirm it with data.

WHY THIS MATTERS IN THE FOOD INDUSTRY

I Understand Your World Because I’ve Lived It

My leadership journey started in a small kitchen, learning the catering business alongside my mom.

That’s where the fundamentals crystallized:

  • Service matters
  • Consistency builds everything
  • People remember how you make them feel
  • Feedback is immediate and honest

Those lessons carried me through 30+ years in foodservice:
Chef → Sales Rep → District Sales Manager → VP → Division President